1-2-3 Ostomy Bag Disposal for Colostomy Bags & Ileostomy Bags!

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Frequently Asked Questions (FAQ's):

x-Bag Product Information:
What is the x-Bag?

Who needs the x-Bag?

How do I use the x-Bag?

Can't I use a baby diaper disposal bag?

Don't I want a scented disposal bag?

Is the x-Bag compatible with my current ostomy device?

Will the x-Bag work for my colostomy/ileostomy disposal?

Can I try a free sample of the x-Bag before I buy the product?

Where can I find more info on ostomy devices and support organizations?

Ordering:
Can I buy the x-Bag from my medical supply distributor?

Will my insurance/medicare pay for the x-Bag?

Is your web site ordering secure?

Can I order by phone?

What payment methods do you accept?

Can I place an order from outside the U.S.?

Do you have any sort of guarantee?
Shipping:
How is the product shipped?

How much is shipping?

Will I get a tracking number?


x-Bag Product Information:

What is the x-Bag?

The Ostaway x-Bag is an easy to use Ostomy Device Disposal Bag which is designed to meet all of your disposal needs. The x-Bag is leak proof, odor reducing, and 100% content concealing. If you have a colostomy or ileostomy, you'll find the x-Bag to be one of the most valuable items you'll ever use. Get the x-Bag today and you'll soon be performing your very own disappearing act.

Who needs the x-Bag?
If you have the need to dispose of an ostomy device, you need the x-Bag. If you have concerns about leaking, odor, or anyone seeing the contents of your disposal, you need the x-Bag. If you simply want the easiest to use, most reliable, and best designed Ostomy Disposal Bag around, you need the x-Bag. Experience the power of the x-Bag for yourself by getting yours today.

How do I use the x-Bag?
The x-Bag ez-zip design makes disposal fast and easy. Simply put your contents in, close the seal with one sweeping hand movement, and put it in the trash. Order your x-Bag now, so that the next time you need to dispose of your ostomy device, the x-Bag will be there for you.

Can't I use a baby diaper disposal bag?
Up until now, the baby disposal bag has been one of the few choices available to ostomates for disposal. The drawbacks have been the thin see through plastic, the noise made when handling these bags, and the lack of any sealing device to prevent leakage. Now there's a better choice. ...The x-Bag. The x-Bag was designed specifically to handle ostomy disposal. With the x-Bag, you'll get complete invisibility of content, whisper-quiet plastic, and an easy to use ez-zip seal. Isn't it time you stop playing around with baby bags and upgrade to the x-Bag?

Don't I want a scented disposal bag?
No. We've heard reports of allergic reactions to these bags, specifically the baby disposal bags with a scent emulating baby powder. If you have chemical sensitivities, or are concerned about inhaling the fumes being released by these bags, you should avoid them. We've designed the x-Bag without any chemical aroma additives or annoying scents. It's just one more reason to act now, and say YES to the x-Bag.

Is the x-Bag compatible with my ostomy device?
Yes. The x-Bag Disposal Bag is compatible with all major brands of of one and two piece ostomy devices including Convatec, Coloplast, Cymed, and Hollister. Why not grab a handful for yourself.

Will the x-Bag work for my colostomy/ileostomy?
Yes. The x-Bag works to contain the higher odor output of colostomies and at the same time contain the higher liquid output of ileostomies. Discover for yourself why the x-Bag is simply the smart, sensible choice for all your ostomy disposal needs.

Can I try a free sample of the x-Bag before I buy the product?
Yes. If you're in the United States, you can request a free sample pack, which includes 4 disposal bags, from our Ostomy Supplies Sample Request page. You should receive your sample pack within 7 business days.

Where can I find more information on ostomy devices and support organizations?
Here are some links that may be of interest:

Ostomy Organizations
United Ostomy Associations of America, Inc. (UOAA)
Wound Ostomy & Continence Nurses Society (WOCN)

Ostomy Manufacturers
Coloplast, Inc.
ConvaTec
Cymed Ostomy Co.
Hollister Inc.

Ostomy Suppliers
   United States
Express Medical Supply, Inc.
MedicalMega
The Parthenon Co., Inc.
   Canada
Nightingale Medical Supplies Ltd.


Ordering:

Can I buy the x-Bag from my medical supply distributor?
The Ostaway x-Bag is available on our Ostomy Supplies & Products page and also from the following distributors:

   United States
Express Medical Supply, Inc. (1-800-633-2139)
MedicalMega (1-347-673-1843)
The Parthenon Co., Inc. (1-800-453-8898)
   Canada
Nightingale Medical Supplies Ltd. (1-877-377-8845)

Will my insurance/medicare pay for the x-Bag?
Unlike ostomy appliances, which are classified as "durable medical devices", ostomy disposal bags are generally not covered. Please check with your insurance company to see whether your plan will reimburse you.

Is your web site ordering secure?
Yes, when checking out, all of your payment and shipping information is encrypted to us using the the strongest 128 bit Secure Socket Layer (SSL) protocol. You can verify this by looking for the lock in the lower right of your browser window on the order page.

Can I order by phone?
Ordering from this secure web site is your fastest and most convenient option, but if you'd like to order by telephone, we'll be happy to take your order Monday through Friday between the hours of 9am-5pm eastern.

What payment methods do you accept?
The methods of payment we currently accept Visa, MasterCard, American Express , Discover and PaypPal.

Can I place an order from outside the U.S.?
As of October 1st, 2004, we are accepting orders from Canada. Other countries may be added in the future, so please check back.

Do you have any sort of guarantee?
Yes. We guarantee that the x-Bag will meet all of your Ostomy Disposal needs or your money back. We have total confidence that the x-Bag will be the easiest to use, most leak proof, odor reducing, and content concealing disposal bag you've ever used. We'll happily refund your full purchase price, less shipping and handling if don't find yourself in total agreement.


Shipping:

How is the product shipped?
You will receive your order by United States Postal Service (USPS) Priority Mail which delivers within 2 to 3 days within the U.S.. Canadian orders are shipped by UPS and take about four to six days for delivery.

How much is shipping?
Shipping and Handling is billed at a flat rate of $6.75 to anywhere in the U.S.. Whether you order 50, 100, or 1000 x-Bags, your total shipping is only $6.75. (***Note - Shipping for one 'Pack Of 50' within the U.S. is currently reduced to $5.75.) For Canadian orders, the flat rate shipping is $19.95(USD). (USPS has raised their Canada shipping rates 54% for 2013.)

Will I get a tracking number?
Customers within the United States will get a “USPS Delivery Confirmation Number” emailed to them as soon as their package has shipped. USPS does not track packages en route but does confirm that the article was shipped, and that the article was delivered with the date and time of delivery.

U.S. customers may track their package with USPS at: http://www.usps.com/shipping/trackandconfirm.htm

Canadian customers can track their package with UPS at:
http://www.ups.com/WebTracking/track?loc=en_US

 

 

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